Call Center Questions and Answers

Explain how to get a responsive customer feedback?

To get a responsive customer feedback,

  • Offer feedback options on every page of your site
  • Present visitors with easy feedback form by giving them selective option
  • Give visitors easy-to-use ratings systems
  • Give option for a newsletter to skip or to register
  • Deliver feedback to responsible person directly via e-mail notification
  • Avoid multiple choice of answers instead encourage customer for descriptive feedback